PRIVACY POLICY

This page explains our privacy policy and how we will use and protect any information about you that you give us when you visit this website.

This privacy statement only covers the Customer Service Excellence ® website. It does not cover all sites that can be linked to from this site, so you should always be aware when you are moving to another site and read the privacy statement on that site.

Cookies

CSE may store a small file (commonly known as a "cookie") on your computer when you visit CSE.uk.com

We use cookies to improve our knowledge of the use of our web site and to help us determine how well our web site is operating.

The type of information we collect using cookies is specific to your PC and does not include personal information about you. We collect information such as the IP address, the date and time you visited the web site, which pages of our web sites you looked at and whether those web pages were delivered quickly and successfully.

Using this information allows us to improve our web site and to provide you a better online experience.

You can delete our cookies or block this information by changing the settings on your PC (please refer to your browser’s help screens or instruction). If you block this information you may not be able to utilize some features of the site.

Personal Information

We collect and use personal information (including name, address, telephone number and email) in order to:

• respond to queries or requests submitted by you

• process orders or applications submitted by you

• administer or otherwise carry out our obligations in relation to any agreement you have with us

• anticipate and resolve problems with any services supplied to you

We do not share this personal information with any other party.

The Data Protection Act

Under the Data Protection Act, we have a legal duty to protect any information we collect from you. We use leading technologies and encryption software to safeguard your data, and keep strict security standards to prevent any unauthorised access to it.

We do not pass on your details to any third party or other government department.

Changes to this privacy policy

If this privacy policy changes in any way, we will place an updated version on this page. Regularly reviewing this page ensures you are always aware of what information we collect, how we use it and under what circumstances, if any, we will share it with other parties.