Customer Service Excellence ® provides services with a practical tool for driving customer-focused change, and we recognise that in the new delivery landscape such providers can come from the private and the third sector.

We feel that any organisation within the UK should be able to choose Customer Service Excellence ® , therefore no restrictions on eligibility have been imposed. Those organisations that want to achieve Customer Service Excellence ® through formal assessment, whether they are in the private, public or voluntary sectors, are able to do so.

Why not take the next step and learn more about Getting Started on the road to achieving Customer Service Excellence ®.