We use cookies to ensure that we give you the best experience on our website.
Continue
Find out more
Toggle navigation
Menu
About the Standard
About the Standard
Customer Service Excellence Standard
Certification Bodies
Directory of Holders
Getting Started
Getting Started
What's in it for us?
Formal assessment
Who can apply?
How much does it cost?
Self Assessment Tool
Resource Centre
Resource Centre
Segmentation
Survey methodology
Benchmarking
Reward and recognition
Customer Focused Leadership
Workshops and events
Customer Journey Mapping
More
More
Contact Us
FAQs
Case Studies
Customer Complaints Policy
To view our Customer Complaints, Concerns and Compliments policy click here.
© Copyright Customer Service Excellence 2025
Back to the top ↑
