Who can apply?

Customer Service Excellence provides services with a practical tool for driving customer focused change, and we recognise that in the new delivery landscape such providers can come from the private, public and third sectors.

We feel that any organisation within the UK should be able to choose Customer Service Excellence. Therefore, no restrictions on eligibility have been imposed. Those organisations that want to achieve Customer Service Excellence through formal assessment, in whichever sector they operate, are able to do so.