Oxford City Council are a service provider who strives to excel in customer satisfaction and are dedicated to providing a first-class customer service experience by putting the customer at the heart of everything they do and ensuring that they don’t waste time, effort and money delivering a service the way they want but doing it the way their customers want it. As such Oxford City council has now achieved the CSE Standard across the whole of the organisation.

“Our business is all about bringing learning outside the classroom to life, and providing unforgettable educational trips for young people,” explains WST Travel’s customer relations director Sian Belfield. “Customer service has always been a huge priority for us.”

The structure and discipline that Customer Service Excellence (CSE) accreditation can bring to a business has helped Manchester-based Southway Housing Trust excel as one of the city’s leading housing companies.

Top 150 firm Roythornes Solicitors has been established as a legal services provider for over 80 years with grassroots serving the agriculture, food and farming communities, both at corporate and individual level. They specialise in a number of service areas including Commercial and Residential Property, Family, Wills & Probate, Inheritance Tax, Wealth Management and Personal Injury.

Print Image Network is one of the North West's most dedicated print management companies. Based in South Manchester, they offer a range of services to their customers, from design and print to promotions and incentives.